Terms of service

Terms of Service

Welcome to MISATO. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

We reserve the right to refuse service to anyone for any reason at any time.

1. Products and Services

  • We strive to display our products, colors, and descriptions as accurately as possible.

  • Product images are for illustration purposes only and may vary slightly from the actual product.

  • We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.

2. Pricing and Payments

  • All prices are displayed in the applicable currency and are subject to change without notice.

  • Payment must be completed before an order is processed and shipped.

  • We reserve the right to cancel any order due to pricing errors, suspected fraud, or other unforeseen circumstances.

3. Order Acceptance

Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased per customer.

  • Request additional verification before processing an order.

4. Shipping and Delivery

  • Estimated delivery times are provided for reference only.

  • Delays caused by courier services, weather conditions, customs, or other factors beyond our control are not our responsibility.

  • Customers must provide accurate shipping information.

5. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

Important: For claims related to damaged, defective, missing, or incorrect products, customers must provide a clear unboxing video recorded from the beginning of package opening. Claims submitted without a valid unboxing video may not be eligible for replacement or refund.

6. Intellectual Property

All content on this website, including logos, images, text, graphics, designs, and trademarks, is the property of AKF Lifestyle and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Submit false or misleading information.

  • Attempt to interfere with website security or functionality.

  • Upload malicious code or harmful content.

8. Limitation of Liability

To the fullest extent permitted by law, AKF Lifestyle shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid by the customer for the product in question.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon posting on this website.

11. Contact Information

For any questions regarding these Terms of Service, please contact us:

MISATO
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.